Bradley Hall Care Home
Bradley Hall has all the finishing touches you would expect from a warm and welcoming home, with cosy fire places, attractive décor and freely accessible, secure, gardens. All 60 bedrooms are en-suite, enabling us to deliver person-centred care in a dignified manner, promoting independence as far as possible.
120 Beaumont Leys Ln, Leicester LE4 2BD, United Kingdom
Open 24 hours
+44 116 232 3291
Pending
Images
Service Overview
- Caring for adults over 65 yrs
- Caring for adults under 65 yrs
- Dementia care
- Physical disabilities
- Residential care
- Respite Care
Care Home Features
- Close to local shops
- Dementia Related Activities
- Dining Area
- Family Room
- Garden
- Lift
- Restaurant or Cafe
- Sensory room
- Transport
- TV lounge
- Wheelchair entrance
- Wi Fi
Care Home Activities
- Arts and Crafts
- Baking and Cooking
- Children Visits
- Dance and Music
- Exercise and Fitness
- Gardening
Reviews
J Canham
Mum moved to Bradley Hall just over a year ago and has faced many physical and cognitive challenges, throughout this time but Sarah and the staff team have been amazing. With the aid of an amazing chef providing a good variety of nutritional meals and snacks mum has been able to regain most of her weight loss and physical stamina. We have laughed together, cried together but most importantly we have worked together to make the best decisions for mum to ensure that all her needs are met and that she continues to live a meaningful and enriched life. Bradley Hall is much more than a care home it’s a family. We are always greeted with a warm smile and a friendly face, and there is always an open door if we have any concerns. Mum has thrived since she moved here and we love seeing her regularly on social media engaging in the fantastic activities. Thank you for being there for mum when she needs a daughters love ❤️
Mum moved to Bradley Hall just over a year ago and has faced many physical and cognitive challenges, throughout this time but Sarah and the staff team have been amazing. With the aid of an amazing chef providing a good variety of nutritional meals and snacks mum has been able to regain most of her weight loss and physical stamina. We have laughed together, cried together but most importantly we have worked together to make the best decisions for mum to ensure that all her needs are met and that she continues to live a meaningful and enriched life. Bradley Hall is much more than a care home it’s a family. We are always greeted with a warm smile and a friendly face, and there is always an open door if we have any concerns. Mum has thrived since she moved here and we love seeing her regularly on social media engaging in the fantastic activities. Thank you for being there for mum when she needs a daughters love ❤️
Sue Clarke
No one would choose to put their parent into a home so when this decision was taken out of our hands our worlds were turned upside down. Sarah (the home manager) guided and supported us all from day one by visiting dad in hospital and sensitively and delicately made sure that dad’s transition was done smoothly and timely. Dad built many good relationships with Sarah and the staff team throughout his time at Bradley Hall. He sadly passed away in January but we have so many amazing special memories we made together which we would never have had had he not been at Bradley Hall. Dad found it hard to accept that he required more support as his dementia and Parkinson’s took hold but he was treated with the respect and dignity he deserved and with every obstacle he encountered we worked closely with Bradley Hall to ensure he still had a voice and a say in his care. Staff always took the time to reassure and love dad as their own and for this we are truly thankful.
No one would choose to put their parent into a home so when this decision was taken out of our hands our worlds were turned upside down. Sarah (the home manager) guided and supported us all from day one by visiting dad in hospital and sensitively and delicately made sure that dad’s transition was done smoothly and timely. Dad built many good relationships with Sarah and the staff team throughout his time at Bradley Hall. He sadly passed away in January but we have so many amazing special memories we made together which we would never have had had he not been at Bradley Hall. Dad found it hard to accept that he required more support as his dementia and Parkinson’s took hold but he was treated with the respect and dignity he deserved and with every obstacle he encountered we worked closely with Bradley Hall to ensure he still had a voice and a say in his care. Staff always took the time to reassure and love dad as their own and for this we are truly thankful.
Georgia
Upon first glance, this home may lure you in with its modern appearance, but don't be fooled by the facade. While the aesthetics may be appealing, the care and service provided within are sorely lacking leading to frustration from my family’s side. Despite claims of "exceptional standards," residents often find themselves confined to their rooms for the entirety of the day, unless they happen to wander. This isolation is compounded by insufficient staffing levels, from a ward manager we was told a mere seven carers during the day are used and four at night for around 40 - 50 residents across three floors. This is their “safe level”. Staff levels are a real issue here when considering the amount of residents and it explains why carers appear to be rushed a lot. Such staffing shortages result in neglect and subpar care. My relative experienced multiple hospitalisations due to preventable falls alongside inadequate attention to medical needs. They had been left for health concerns to get worse until the point that they’ve had to be hospitalised on more than one occasion despite having a consultant who they could have contacted to prevent this from happening. Sometimes we had to intervene due to this. Medical professionals expressed frustration with the home's handling of basic care such as wound care, organising medication and fall prevention. With their health side of things, they never seemed to be on the ball. Promises of meals prepared by a chef fall flat, as most food is frozen or of poor quality. It's evident that cost-cutting measures take precedence over resident well-being, with little regard for dietary preferences or nutritional needs. We were lied to regarding this which was disappointing. When we enquired to join, We were showed images of beautifully prepared food but we did not witness this quality of food while there and we had at least one relative visit everyday. While some carers display genuine compassion, turnover rates are high, and professionalism and attitudes vary greatly among staff members including managers. I’ve even seen a manager mock the elderly which shocked me considering their profession especially. Some of the staff members do not have the right attitude for caring and can distract themselves with either decorating for events or talking for long periods with colleagues in a group about personal matters despite low staff levels. Some members of staff dismiss concerns and could resort to patronizing language, further eroding trust. Instances of mismanagement and lack of accountability were a regular thing for my family to experience. For example, My relative would regularly lose their laundry and receive other residents clothes despite their numbering system which was also dismissed by them. The care of my relative wasn’t up to myself but as a family we collectively agreed we should of kept her at the previous home further away from us as they was so much better in all my points discussed. I feel really sorry for those genuine staff members as they’re sometimes even called in on their days off which doesn’t seem fair, they’re essentially overworked for minimum wage. If this happens, morale is hit and quality of care is bound to be affected hence why many leave to go elsewhere. A new approach is needed
Upon first glance, this home may lure you in with its modern appearance, but don't be fooled by the facade. While the aesthetics may be appealing, the care and service provided within are sorely lacking leading to frustration from my family’s side. Despite claims of "exceptional standards," residents often find themselves confined to their rooms for the entirety of the day, unless they happen to wander. This isolation is compounded by insufficient staffing levels, from a ward manager we was told a mere seven carers during the day are used and four at night for around 40 - 50 residents across three floors. This is their “safe level”. Staff levels are a real issue here when considering the amount of residents and it explains why carers appear to be rushed a lot. Such staffing shortages result in neglect and subpar care. My relative experienced multiple hospitalisations due to preventable falls alongside inadequate attention to medical needs. They had been left for health concerns to get worse until the point that they’ve had to be hospitalised on more than one occasion despite having a consultant who they could have contacted to prevent this from happening. Sometimes we had to intervene due to this. Medical professionals expressed frustration with the home's handling of basic care such as wound care, organising medication and fall prevention. With their health side of things, they never seemed to be on the ball. Promises of meals prepared by a chef fall flat, as most food is frozen or of poor quality. It's evident that cost-cutting measures take precedence over resident well-being, with little regard for dietary preferences or nutritional needs. We were lied to regarding this which was disappointing. When we enquired to join, We were showed images of beautifully prepared food but we did not witness this quality of food while there and we had at least one relative visit everyday. While some carers display genuine compassion, turnover rates are high, and professionalism and attitudes vary greatly among staff members including managers. I’ve even seen a manager mock the elderly which shocked me considering their profession especially. Some of the staff members do not have the right attitude for caring and can distract themselves with either decorating for events or talking for long periods with colleagues in a group about personal matters despite low staff levels. Some members of staff dismiss concerns and could resort to patronizing language, further eroding trust. Instances of mismanagement and lack of accountability were a regular thing for my family to experience. For example, My relative would regularly lose their laundry and receive other residents clothes despite their numbering system which was also dismissed by them. The care of my relative wasn’t up to myself but as a family we collectively agreed we should of kept her at the previous home further away from us as they was so much better in all my points discussed. I feel really sorry for those genuine staff members as they’re sometimes even called in on their days off which doesn’t seem fair, they’re essentially overworked for minimum wage. If this happens, morale is hit and quality of care is bound to be affected hence why many leave to go elsewhere. A new approach is needed
Simbisai Motsi
Great place to leave for our loved ones and good company to work for I am enjoy working with Bradley Care Home and the Manager. She is so lovely and very Supportive her team
Great place to leave for our loved ones and good company to work for I am enjoy working with Bradley Care Home and the Manager. She is so lovely and very Supportive her team
