Aspen Court Care Home

Aspen Court Care Home

With three sitting rooms and three dining areas, room to pursue their hobbies and interests, a hairdressing salon and tavern, not to mention the large landscaped garden, Aspen Court Residents have plenty to choose from when looking for a place to relax and socialise with family or friends. In addition, Aspen Court’s two quiet lounges ensure that whenever Residents want the opportunity to take some time out, they have a place to do so.

Address

17-21 Dod St, London E14 7EG, United Kingdom

Hours

Open 24 hours

Phone

+44 333 999 8411

Fees

Pending

  • Purpose Built Yes
  • En-suite rooms Available
  • Number of Beds 75
  • Provider HC-One
Service Overview
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia care
  • Nursing care
  • Palliative care
  • Parkinsons care
  • Physical disabilities
  • Residential care
  • Respite Care
Care Home Features
  • Dining Area
  • Dementia Related Activities
  • Family Room
  • Garden
  • Hairdresser
  • Patio
  • Private Dining Room
  • Restaurant or Cafe
  • Sensory room
  • TV lounge
  • Wheelchair entrance
  • Wi Fi
Care Home Activities
  • Arts and Crafts
  • Baking and Cooking
  • Children Visits
  • Exercise and Fitness
  • Dance and Music
  • Gardening
  • Hair and Beauty

Reviews

workandschool

review-stars

I was looking for a safe place for my dad, and the Aspen Care was on top of my list since some of my closest and oldest friends are working there. HOWEVER- when doing some more research, asking some more questions, I have discovered that while there is some amazing and genuinely caring care staff, the whole internal system is rotten and corrupted. The main source being their HR department. This means that while my dad would be taken care of on everyday basis, if something bigger happen- an accident, or mistreatment, for example, it would NOT be dealt with adequately by the management and the HR, but rather swept under the carpet for the sake of not loosing " any points" for the Home. On top of that, I know for fact they do mistreat their black female workers, which is unacceptable! I have now found a wonderful place for my dad and I advise you two to look further if you wanna keep your loved ones safe.

I was looking for a safe place for my dad, and the Aspen Care was on top of my list since some of my closest and oldest friends are working there. HOWEVER- when doing some more research, asking some more questions, I have discovered that while there is some amazing and genuinely caring care staff, the whole internal system is rotten and corrupted. The main source being their HR department. This means that while my dad would be taken care of on everyday basis, if something bigger happen- an accident, or mistreatment, for example, it would NOT be dealt with adequately by the management and the HR, but rather swept under the carpet for the sake of not loosing " any points" for the Home. On top of that, I know for fact they do mistreat their black female workers, which is unacceptable! I have now found a wonderful place for my dad and I advise you two to look further if you wanna keep your loved ones safe.

Nisha Puri

review-stars

Working in Aspen Court is exceptional and joyous with supportive colleagues, primarily I'm grateful to the Deputy Manager Maria for accommodating and understanding the staff necessity, committed to residents comfort and well-being. The home not only has the best home environment, but also mesmerizing staff in the management, kitchen and most importantly instant assistance and support at all levels. The quality care with personalized attention not only to the residents, but also to the staff stands out ultimately providing the best experience in a care home. I'm grateful to be a part of such a comforting environment, feels like home. I definitely recommend Aspen Care Home both for the residents and staff if anyone is looking into.

Working in Aspen Court is exceptional and joyous with supportive colleagues, primarily I'm grateful to the Deputy Manager Maria for accommodating and understanding the staff necessity, committed to residents comfort and well-being. The home not only has the best home environment, but also mesmerizing staff in the management, kitchen and most importantly instant assistance and support at all levels. The quality care with personalized attention not only to the residents, but also to the staff stands out ultimately providing the best experience in a care home. I'm grateful to be a part of such a comforting environment, feels like home. I definitely recommend Aspen Care Home both for the residents and staff if anyone is looking into.

Patsy Asare

review-stars

I have the privilege of working at Aspen Court Care Home for the past one year, and I can say that it has been an incredibly rewarding, From the moment I joined the team, I felt welcomed and valued, and I can confidently say that Aspen Court Care Home is a place where both employees and residents thrive. The staff at Aspen Court Care Home are a remarkable group of individuals who are not only highly skilled but also deeply compassionate. From the nurses and cares, management to the administrative staff, everyone is dedicated to providing the best possible care for the residents. The interaction among the team members makes it a supportive and positive work environment. The management are compassionate and encourages employees to attend training sessions and workshops to enhance their skills, ensuring that we can provide the highest level of care to the residents. Aspen Court Care Home prioritizes the well-being of both residents and staff. The facility is well-maintained, clean, and designed with the comfort and safety of residents in mind If you are passionate about providing compassionate care and making a meaningful difference in the lives of seniors, Aspen Court Care Home is the perfect place to be. I am grateful to be working here and highly recommend it to anyone seeking a fulfilling career in the healthcare industry.

I have the privilege of working at Aspen Court Care Home for the past one year, and I can say that it has been an incredibly rewarding, From the moment I joined the team, I felt welcomed and valued, and I can confidently say that Aspen Court Care Home is a place where both employees and residents thrive. The staff at Aspen Court Care Home are a remarkable group of individuals who are not only highly skilled but also deeply compassionate. From the nurses and cares, management to the administrative staff, everyone is dedicated to providing the best possible care for the residents. The interaction among the team members makes it a supportive and positive work environment. The management are compassionate and encourages employees to attend training sessions and workshops to enhance their skills, ensuring that we can provide the highest level of care to the residents. Aspen Court Care Home prioritizes the well-being of both residents and staff. The facility is well-maintained, clean, and designed with the comfort and safety of residents in mind If you are passionate about providing compassionate care and making a meaningful difference in the lives of seniors, Aspen Court Care Home is the perfect place to be. I am grateful to be working here and highly recommend it to anyone seeking a fulfilling career in the healthcare industry.

Leon Talukdar

review-stars

Having worked at Aspen Court Care Home in Poplar for five months, I'm impressed by its exceptional care for residents. Deputy Manager Maria is a standout, deeply committed to residents' well-being and staff satisfaction. Moreover, the overall service at Aspen Court Care Home is outstanding. The staff consistently go above and beyond to provide personalized care, creating a warm and homely atmosphere. Residents are not just cared for; they are cared about, and this is evident in the genuine relationships that develop between staff and residents. While no place is perfect, it is evident that the commitment to residents' well-being and the warm, welcoming environment make it a place where both residents and staff can thrive. It's truly a privilege to be part of such a caring and dedicated team.

Having worked at Aspen Court Care Home in Poplar for five months, I'm impressed by its exceptional care for residents. Deputy Manager Maria is a standout, deeply committed to residents' well-being and staff satisfaction. Moreover, the overall service at Aspen Court Care Home is outstanding. The staff consistently go above and beyond to provide personalized care, creating a warm and homely atmosphere. Residents are not just cared for; they are cared about, and this is evident in the genuine relationships that develop between staff and residents. While no place is perfect, it is evident that the commitment to residents' well-being and the warm, welcoming environment make it a place where both residents and staff can thrive. It's truly a privilege to be part of such a caring and dedicated team.

Muhammed Afsal

review-stars

The Aspen court care home provides a good working environments with a positive staff attitude. The friendliness of both the staff and management is an important factor for creating a comfortable atmosphere for residents. this reflects well on the overall quality of care provided. and well maintained environment and a structurally sound home contribute significantly to a positive living experience for the residents.

The Aspen court care home provides a good working environments with a positive staff attitude. The friendliness of both the staff and management is an important factor for creating a comfortable atmosphere for residents. this reflects well on the overall quality of care provided. and well maintained environment and a structurally sound home contribute significantly to a positive living experience for the residents.

Hashim

review-stars

I strongly disagree with all these statements. It seems like the HR are doing their damage control. HR is only here to support the management and they will put residents and the staff at risk for their amusement. I have known many people that worked at Aspen Court and they all said the same thing; you can never complain to HR. HC-1 are the type of company that promotes bullying, racial discrimination, intimidation and harassment from management towards their staff. HR also instructs the management when and how to bully the staff members that have raised any complains to them. I've never known any other company that has such an incompetent HR department. Any CEO with good moral compass and professional responsibility, would clean the house and get rid of everyone at the HR department running the east of London, as they are willing to put lives at risk and not deal with any actual main issues.

I strongly disagree with all these statements. It seems like the HR are doing their damage control. HR is only here to support the management and they will put residents and the staff at risk for their amusement. I have known many people that worked at Aspen Court and they all said the same thing; you can never complain to HR. HC-1 are the type of company that promotes bullying, racial discrimination, intimidation and harassment from management towards their staff. HR also instructs the management when and how to bully the staff members that have raised any complains to them. I've never known any other company that has such an incompetent HR department. Any CEO with good moral compass and professional responsibility, would clean the house and get rid of everyone at the HR department running the east of London, as they are willing to put lives at risk and not deal with any actual main issues.

Soumya Dally

review-stars

As a staff member, I've had a positive experience working at this care home. The team is dedicated, and there's a strong commitment to resident well-being. Management is supportive, and there are opportunities for professional growth. Overall, it's a rewarding workplace.

As a staff member, I've had a positive experience working at this care home. The team is dedicated, and there's a strong commitment to resident well-being. Management is supportive, and there are opportunities for professional growth. Overall, it's a rewarding workplace.

Nasra

review-stars

HC One is the worst company to work for. Especially Aspen Court. The main policy is kindness but there's no respect, kindness, dignity or understanding towards any member of staff especially if you are black and if you're not management. You are informed that you must go to management if you see problems that could affect a resident or the safety of staff and residents, and if you do you are shutdown or racially discriminated against. If you follow the complaint procedure you are then targeted, discriminated against by HCone and HR. Management are racist and are seen to be drinking on duty. There are medicine errors and incompetent nurses and an incompetent deputy. HR prefer incompetent managers and will work with management to make false allegations against hardworking staff. HR would rather you to be overstressed have panic attacks and anxiety for seeing something that is dangerous illegal and wrong rather than have the courage to do the right thing. Instead you are sent letters of disciplinary of gross misconduct just because you voice the truth. I know of one staff who was fired without pay for no reason other than her complaining that she was racially discriminated against. When I say racist behaviour I will be honest to say that black females are targeted not to rise in Aspen Court. HC-One should not be in charge of Care homed especially the HR department and managers and deputy at Aspen Court. If they tell you something about your loved one it most likely is a lie. All they care about is making money and will not pay staff on time who complain about poor practice and managers who embrace poor practice. If you love your relative do not send them to Aspen Court, period.

HC One is the worst company to work for. Especially Aspen Court. The main policy is kindness but there's no respect, kindness, dignity or understanding towards any member of staff especially if you are black and if you're not management. You are informed that you must go to management if you see problems that could affect a resident or the safety of staff and residents, and if you do you are shutdown or racially discriminated against. If you follow the complaint procedure you are then targeted, discriminated against by HCone and HR. Management are racist and are seen to be drinking on duty. There are medicine errors and incompetent nurses and an incompetent deputy. HR prefer incompetent managers and will work with management to make false allegations against hardworking staff. HR would rather you to be overstressed have panic attacks and anxiety for seeing something that is dangerous illegal and wrong rather than have the courage to do the right thing. Instead you are sent letters of disciplinary of gross misconduct just because you voice the truth. I know of one staff who was fired without pay for no reason other than her complaining that she was racially discriminated against. When I say racist behaviour I will be honest to say that black females are targeted not to rise in Aspen Court. HC-One should not be in charge of Care homed especially the HR department and managers and deputy at Aspen Court. If they tell you something about your loved one it most likely is a lie. All they care about is making money and will not pay staff on time who complain about poor practice and managers who embrace poor practice. If you love your relative do not send them to Aspen Court, period.

Amitav Raja

review-stars

Short of staff and disorganized. My relative had stayed few weeks there and didn't like it. The company does not employ enough staff, as a result clients suffer as they find it hard to get support. The staff seemed to be stressed and busy; too busy to attend to client's needs. The manager threatens to remove your loved one from her centre, if you complain a lot!

Short of staff and disorganized. My relative had stayed few weeks there and didn't like it. The company does not employ enough staff, as a result clients suffer as they find it hard to get support. The staff seemed to be stressed and busy; too busy to attend to client's needs. The manager threatens to remove your loved one from her centre, if you complain a lot!

David E

review-stars

My Nan joined the home today and first impressions are that the staff are lovely, follow the Covid rules and the home itself is well maintained. Thank you in particular to Minnie, Maria, Mahindra and all of the other staff for making my Nan feel so welcome.

My Nan joined the home today and first impressions are that the staff are lovely, follow the Covid rules and the home itself is well maintained. Thank you in particular to Minnie, Maria, Mahindra and all of the other staff for making my Nan feel so welcome.

Geoffrey Howell

review-stars

A good care home with caring and approachable staff. They looked after my aunt for several years giving her a comfortable life until she passed away recently at the age of 91.

A good care home with caring and approachable staff. They looked after my aunt for several years giving her a comfortable life until she passed away recently at the age of 91.

sandra gray

review-stars

I had my Father inlaw in there 3 times for Respite 🤬NEVER AGAIN🤬All 3 times was a Disaster. I made several complaints to and about Aspen Court. NO WAY WOULD I EVER RECOMMEND ASPEN COURT TO ANYONE 🤬🤬🤬

I had my Father inlaw in there 3 times for Respite 🤬NEVER AGAIN🤬All 3 times was a Disaster. I made several complaints to and about Aspen Court. NO WAY WOULD I EVER RECOMMEND ASPEN COURT TO ANYONE 🤬🤬🤬

heloise chenevotot

review-stars

Unreasonable loud music on Saturday morning. Spoiling the tranquility of a Saturday morning.

Unreasonable loud music on Saturday morning. Spoiling the tranquility of a Saturday morning.

febin fredy

review-stars

It just a great place, Staff are very friendly, Helpful and professional.☺️

It just a great place, Staff are very friendly, Helpful and professional.☺️

Cath Melia

review-stars

A very dedicated team and a very supportive organisation.

A very dedicated team and a very supportive organisation.

Roger N

review-stars

A nursing home, clients mainly elderly dementia patients from the East End. Clean and modern, seems well run.

A nursing home, clients mainly elderly dementia patients from the East End. Clean and modern, seems well run.

Trevor Mckenzie

review-stars

So far so good.... excellent and caring staff have made my dad very comfortable

So far so good.... excellent and caring staff have made my dad very comfortable

King Rush-471

review-stars

Care home. Good kind friendly.

Care home. Good kind friendly.

Ashvin Panchal

review-stars

Workers use phone in care home

Workers use phone in care home

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