Anns Home Care

Anns Home Care

Ann’s Home Care was established as a Domiciliary care agency in 1994 by its current owners Pat and Ann McQuade. Since its inception, the company has enjoyed a longstanding reputation for the delivery of quality care in the community and for their teams of dedicated, trained staff who put clients’ needs at the heart of everything they do.

Address

23 Annaghmore Rd, Portadown, Craigavon BT62 1NA, United Kingdom

Hours

Mon-Fri: 8:00am – 5:00pm

Phone

+44 28 3885 1108

Fees

Pending

Specialist Areas
  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Daily assistance
  • Dementia care
  • Domiciliary Care
  • End of Life Care
  • Palliative care
  • Parkinsons care
  • Personal Care
  • Physical disabilities
  • Respite Care
Additional Care Services
  • Companionship
  • End of Life Care
  • Meal Preparation
  • Mental Health
  • Palliative Care
  • Personal Care
  • Physical Disability
  • Respite

Reviews

Ciara Fields

review-stars

Brilliant company to work for, fantastic work/life balance. Every member of the team really works together to get the best outcomes daily. It's really good to finally see a care provider who cares and values both their clients and their staff.

Brilliant company to work for, fantastic work/life balance. Every member of the team really works together to get the best outcomes daily. It's really good to finally see a care provider who cares and values both their clients and their staff.

sarah McQuillan

review-stars

Ann's provide care for my father and my aunt and I cannot recommend this company highly enough. The care they provide is excellent, a good team of experienced staff who are happy at their work and go out of their way to provide the highest standard of care.

Ann's provide care for my father and my aunt and I cannot recommend this company highly enough. The care they provide is excellent, a good team of experienced staff who are happy at their work and go out of their way to provide the highest standard of care.

Catherine Turley

review-stars

I have been working Ann’s over 10 years and love the environment. The support you receive is second to none. Highly recommend working for Ann’s.

I have been working Ann’s over 10 years and love the environment. The support you receive is second to none. Highly recommend working for Ann’s.

Julie Creaney

review-stars

I joined Ann’s after seeing how the team of careers looked after family member. The careers were a life line for our family and I knew that I wanted to work for a company who value not only their clients but also their staff!

I joined Ann’s after seeing how the team of careers looked after family member. The careers were a life line for our family and I knew that I wanted to work for a company who value not only their clients but also their staff!

Haris Khan

review-stars

One of my best buddy is working there as career. You do a great job Keep it up 💪 Wish you all the best ❤️

One of my best buddy is working there as career. You do a great job Keep it up 💪 Wish you all the best ❤️

MIRO

review-stars

Words Cannot express the gratitude Our Family have for Ann's Care Staff.. The dedicacion and compassion the staff have given to Our Late Father & Mother during the past sevenYears.. Angels on Earth.. The Rogan Family Belfast..

Words Cannot express the gratitude Our Family have for Ann's Care Staff.. The dedicacion and compassion the staff have given to Our Late Father & Mother during the past sevenYears.. Angels on Earth.. The Rogan Family Belfast..

Vladimir Bochkov

review-stars

I’ve been working at Ann’s almost a year and I can say for sure that they do value their employees very much. The managers are responsive, any problems are resolved very quickly. If you have questions, they always help

I’ve been working at Ann’s almost a year and I can say for sure that they do value their employees very much. The managers are responsive, any problems are resolved very quickly. If you have questions, they always help

Melissa Byrne

review-stars

I worked for ann's for about a year. There a great team to work with, area managers where always there when you needed them! The training is exceptional! Especially when compared to the training of other companies. Just a great place to work

I worked for ann's for about a year. There a great team to work with, area managers where always there when you needed them! The training is exceptional! Especially when compared to the training of other companies. Just a great place to work

Annie Bradley

review-stars

I absolutely love working as a care assistant for Ann’s. I feel completely supported by my manager who is always on the other side of the phone and is always very approachable. I have worked for Anns for just under a year and I couldn’t have asked for a lovelier team to work with and also the clients are lovely and it makes my day seeing them all. I cannot recommend this company enough and to anyone who is considering applying for a job with them, you will not regret it because they are great!

I absolutely love working as a care assistant for Ann’s. I feel completely supported by my manager who is always on the other side of the phone and is always very approachable. I have worked for Anns for just under a year and I couldn’t have asked for a lovelier team to work with and also the clients are lovely and it makes my day seeing them all. I cannot recommend this company enough and to anyone who is considering applying for a job with them, you will not regret it because they are great!

natalie waugh

review-stars

I have worked for Ann’s Home Care for the last 18 months now and absolutely love my job. I always have excellent support from my management team who are very approachable and supportive. Great company to work for and would highly recommend for anyone looking part-time or full time work

I have worked for Ann’s Home Care for the last 18 months now and absolutely love my job. I always have excellent support from my management team who are very approachable and supportive. Great company to work for and would highly recommend for anyone looking part-time or full time work

Kim

review-stars

Great company, care provided to clients is excellent and carers get on very well with my family member. Any issues that arise are sorted very quickly. Staff do everything the can to help the clients. Highly recommend Ann’s

Great company, care provided to clients is excellent and carers get on very well with my family member. Any issues that arise are sorted very quickly. Staff do everything the can to help the clients. Highly recommend Ann’s

Lisa McDermott

review-stars

Great company! My grandparents love to see the carers coming. They do a great job and provide the best possible care. Could not recommend Ann's highly enough!

Great company! My grandparents love to see the carers coming. They do a great job and provide the best possible care. Could not recommend Ann's highly enough!

Ann Jones

review-stars

I have terminal cancer and am on oxygen. After spending a month in hospital I was very weak and a care package was put in place. I was supposed to have 30 minutes in the morning for two carers to help me get washed and dressed at the sink but I only ever got 10 minutes. There were many different carers calling so you were never able to build a relationship with them. Out of all of them there were only two really professional carers who took the time to get to know you. They asked you what you wanted them to do and stood back and let you do as much as you could for yourself and the parts you could not wash or reach they stepped in to help you with. This gave the patient dignity and being so sick it felt good that someone cared about you. On dressing they you which piece of clothing you wanted on first. However when the regular professional carers had a day off I had two new carers one a young girl with serious attitude. They were both not happy that I wanted to wash some parts of my body myself and were very rough and abrupt in their attitude. They wanted to get in and out of the house as soon as possible so it was easier for the two of them to wash you at once which is disorientating for the patient. When helping me to get dressed in tandem they tried to put my vest over my head at the same time as pulling my tights on without rolling them down to put them on properly and when I objected saying it made me feel disorientated but they said they didn't know what I was on about. Then they tried to make me stand up to pull my skirt over my feet and I objected again as I would be prone to fall over and the skirt usually went over my head when I was sitting down on the perching stool. I asked them to empty the small incontinence bathroom bin, but it wasn't on the care plan list but they emptied it but left the bin strewn on the floor with the lid off and no new bag put in it. After the rough handling I was shocked to see what the younger carer had written in the care book "Paranoid this morning and accused of attacking" which is totally untrue. I immediately phoned Anns Home Care to complain and they said it would be investigated but it never was. They phoned the district nurse to say that they thought I was lying about the carers but I had never had a problem with other carers and there are no other derogatory remarks by any other carers written about me in the care book. I feel very let down by this hit and miss "caring" service and feel that some of the staff are not trained to a professional standard but they are so short staffed anyone will do. Patients are left with no alternative but to put cameras in so that the truth of a potentially abusive situation can be backed up in law. i was told that I would have to accept the two carers who I feel abused me as Ann's Home Care had no one else to send out but as I refused I have been left with no care at all. You don't need the worry when you are seriously ill. I would not recommend this care company as I dont feel they listen to the client needs or experiences and don't vet their carers carefully enough.

I have terminal cancer and am on oxygen. After spending a month in hospital I was very weak and a care package was put in place. I was supposed to have 30 minutes in the morning for two carers to help me get washed and dressed at the sink but I only ever got 10 minutes. There were many different carers calling so you were never able to build a relationship with them. Out of all of them there were only two really professional carers who took the time to get to know you. They asked you what you wanted them to do and stood back and let you do as much as you could for yourself and the parts you could not wash or reach they stepped in to help you with. This gave the patient dignity and being so sick it felt good that someone cared about you. On dressing they you which piece of clothing you wanted on first. However when the regular professional carers had a day off I had two new carers one a young girl with serious attitude. They were both not happy that I wanted to wash some parts of my body myself and were very rough and abrupt in their attitude. They wanted to get in and out of the house as soon as possible so it was easier for the two of them to wash you at once which is disorientating for the patient. When helping me to get dressed in tandem they tried to put my vest over my head at the same time as pulling my tights on without rolling them down to put them on properly and when I objected saying it made me feel disorientated but they said they didn't know what I was on about. Then they tried to make me stand up to pull my skirt over my feet and I objected again as I would be prone to fall over and the skirt usually went over my head when I was sitting down on the perching stool. I asked them to empty the small incontinence bathroom bin, but it wasn't on the care plan list but they emptied it but left the bin strewn on the floor with the lid off and no new bag put in it. After the rough handling I was shocked to see what the younger carer had written in the care book "Paranoid this morning and accused of attacking" which is totally untrue. I immediately phoned Anns Home Care to complain and they said it would be investigated but it never was. They phoned the district nurse to say that they thought I was lying about the carers but I had never had a problem with other carers and there are no other derogatory remarks by any other carers written about me in the care book. I feel very let down by this hit and miss "caring" service and feel that some of the staff are not trained to a professional standard but they are so short staffed anyone will do. Patients are left with no alternative but to put cameras in so that the truth of a potentially abusive situation can be backed up in law. i was told that I would have to accept the two carers who I feel abused me as Ann's Home Care had no one else to send out but as I refused I have been left with no care at all. You don't need the worry when you are seriously ill. I would not recommend this care company as I dont feel they listen to the client needs or experiences and don't vet their carers carefully enough.

Laura Thompson

review-stars

I currently work for anns home care in the belfast area and couldnt ask for a better company to work for. Always someone on the other end of the phone if needed. Have alot of time for their staff and clients. I genuinely feel valued as a health care assistant in anns home care. Would definitely recommend anns home care to anyone.

I currently work for anns home care in the belfast area and couldnt ask for a better company to work for. Always someone on the other end of the phone if needed. Have alot of time for their staff and clients. I genuinely feel valued as a health care assistant in anns home care. Would definitely recommend anns home care to anyone.

emma Loughran

review-stars

Excellent service and the most lovely staff you could ask for ⭐️⭐️⭐️⭐️⭐️

Excellent service and the most lovely staff you could ask for ⭐️⭐️⭐️⭐️⭐️

SH N

review-stars

Ann's Home Care looked after my Granny. The carers were always friendly, nothing was ever a bother. Couldn't have asked for a better service.

Ann's Home Care looked after my Granny. The carers were always friendly, nothing was ever a bother. Couldn't have asked for a better service.

PAULNE UGBIYOBO

review-stars

Great place to work. Great management who really listen.

Great place to work. Great management who really listen.

Jade Diver

review-stars

Professional, prompt and great communication.

Professional, prompt and great communication.

See More

Find The Best Care Homes & Home Care Near You

See our homepage
Wrong Postcode